The Centre for Organisational Excellence Research (COER), led by Dr Robin Mann , undertakes benchmarking and business excellence research and consultancy. <br />COER consists of three entities: <br /><br />COER Massey University is the RESEARCH arm and focuses on "Acquiring Knowledge". It administers doctoral research programmes in business excellence and benchmarking. <br /><br />BPIR.com Limited is the KNOWLEDGE TRANSFER arm and focuses on "Best Practice Sharing" through its website. <br /><br />COER Limited is the CONSULTANCY arm and focuses on "Applying Knowledge". It provides consultancy services in business excellence and benchmarking.