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Total Videos: 9

Trend-Driven Innovation: Beat Accelerating Customer Expectations Review

Uploaded: February 14, 2020 Views: 1

Full Version Inside the Mind of the Shopper: The Science of Retailing Review

Uploaded: February 14, 2020 Views: 5

Full Version Positively Outrageous Service: How to Delight and Astound Your Customers and Win

Uploaded: February 14, 2020 Views: 2

Marketing to Millennials: Reach the Largest and Most Influential Generation of Consumers Ever

Uploaded: February 14, 2020 Views: 1

The Invisible Brand: Marketing in the Age of Automation, Big Data, and Machine Learning Complete

Uploaded: February 14, 2020 Views: 2

The Digital Doctor: Hope, Hype, and Harm at the Dawn of Medicine's Computer Age Complete

Uploaded: February 14, 2020 Views: 1

Call Center Rocket Science: 110 Tips to Creating a World Class Customer Service Organization

Uploaded: February 14, 2020 Views: 1

The Concierge Manual: The Leading Resource for Building Your Successful Concierge and/or

Uploaded: February 14, 2020 Views: 1

Full Version Customer Experience 3.0: High-Profit Strategies in the Age of Techno Service

Uploaded: February 14, 2020 Views: 3

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