http://www.telephonesystemsdirect.co.uk/staff-telephone-training.html This is a set of 20 videos on Telephone Training. Which were all created to be simple to understand and not too confusing so that you don’t lose interest.<br /><br />The optimum way to watch our collaboration of helpful clips is to visit the URL up there and look at our telephone systems site. We do recommend you watch one video per day, then discuss how it is best used with your staff.<br /><br />Our idea was to provide you a 20 day telephone training course, to help improve business!