Marcopolis.net Video Interview with Felix Nyarko-Pong, CEO of UniBank, also available here br br Felix Nyarko-Pong, CEO of uniBank Ghana, talks about the importance of excellent customer service delivery and discusses the fact that having a good understanding of SME customers is a clear competitive advantage. uniBank Ghana was incorporated as a private company in December 1997 to operate as a bank. It is a wholly owned Ghanaian and authorized to undertake a broad range of banking business. The bank opened its door to customers in January 2001. br br To read the full transcript of the MarcoPolis interview with Felix Nyarko-Pong, CEO of UniBank, visit Marcopolis.