If you're planning on using any type of contact management software, then your sales team needs to have the necessary technical skills. A warm smile and handshake can go a long way at a sales call. There are over 22 million sales professionals in North America. Many clients expect high-level presentations from sales representatives, so your reps have to be comfortable using the technology, and in some cases designing their own presentations. Patience and perseverance are two of the most important qualities that a sales person can possess. br br This video has been brought to you by SalesForce Search.