PMP® Exam Prep Online, PMP Tutorial 32 | Planning Process Group | Plan Quality Management | Cost of Quality | Cause and effect diagram | flowcharts | Checksheets | Pareto Diagrams | Control Charts | Histograms | Scatter Diagram | Benchmarking | Design of Experiments | Statistical Sampling | Additional Quality Planning Tools: br • Brainstorming: This technique is used to generate ideas. br • Force field analysis: These are diagrams of the forces for and against change. br • Nominal group technique. This technique is used to allow ideas to be brainstormed in small groups and then reviewed by a larger group.