They’re trained to do the work of love br dispassionately br as if they are the most loving friends br that you could ever have br and, miraculously, br there to help you in your hour – no, those vital minutes – br of your need (and ours) , with every skill br that human beings can devise br to save their fellows; br if they were angels, br could they do a better job? br br and today, if we tried to thank them br on the phone – they’d have to call us back…perhaps… br that’s if we could ever get through – no, br sorry, we don’t know their names, that’s br why we’re phoning…yes, security, I understand… br br or if we left a message, br picked up as they, weary, leave their shift br that’s been extended due to an emergency or three, br they may have difficulty in remembering br just which that case was, which they dealt with br as lovers even could not, br as angels; human beings as human as could be..