CUSTOMER SERVICES WEBINAR br br Video Title: br Customer Services Webinar br br Video Subject: br Your customers can be your greatest sales asset, or your greatest detractors. Learn how to develop the skill to provide exceptional customer experiences. br br Speaker: br Simon Roskrow br br Video Length: br 11:45 br br Further information: br Does your team need customer service training to ensure they always deliver a 5 star experience? A customer’s experience is the gap between what we deliver (execution) and what they expected from us (expectation).