With about two decades of expertise in the Indian Facility Management Market, The Global Helpdesk is a pioneer and expert in facility management & concierge services in India. Ms. Ritu Grover, CEO, The Global Helpdesk in the year 1996 visualized the rise of MNC and expansion of corporate culture in India. This made her kick start her dream of pioneering the concept of concierge services in India. A disciplined lifestyle from childhood and strong upbringing instilled leadership qualities in her and the remarkable journey of the The Global Helpdesk and their management of day to day operations for some esteemed clients such as RBS, Flipkart, EY, Pwc, TCS, Schneider Electric, Microsoft, Airtel, Aviva, HSBC, etc. are a testimony to the same. Serving over 300 large and small corporations through its 10 offices across India, The Global Helpdesk is providing an easy way to get things right. br br Her expertise in Facility Management, Concierge Services, Mailroom Management, Expat Management and Rewards & Recognition has been acknowledged through many prestigious awards. Successfully handling her venture, Ms. Grover also has the much needed fine balance between never ending work and very important personal life. In this video interaction with her, Give and Take Global takes a peek into her entrepreneurial journey and her plans for The Global Helpdesk.