br br Content: br br • A user forgot his primary Windows login password. br • The user is away from the office and the corporate AD password is cached locally. br • The video shows how the user can reset the forgotten password -- from the PC login screen, over WiFi+VPN and get back to work. br br Key concepts: br • Users are increasingly mobile. br • Mobile users sign into their corporate laptops with cached domain credentials. br • If a user forgets his Windows password while away from the corporate network, the IT help desk cannot help him, as they cannot access the cached password. br • Using Self-Service, Anywhere, Hitachi ID Password Manager allows mobile users to reset forgotten passwords even while away, enabling them to get back to work before they return to the office. br • Without this technology, a remote user who forgot his password cannot user his PC until he returns -- a major business interruption.