All across the United States when there is an emergency or a crisis there is one number the citizenry turns to in order get assistance... 9-1-1!But how does 9-1-1 work? More importantly, what doesn't 9-1-1 work for?This book provides a brief history of the 9-1-1 system in the United States and provides transcripts of actual 9-1-1 calls from actual people who need help during an "emergency"...you know, like when your local fast food chain runs out of chicken nuggets, when your car battery is dead and your power locks won't open, or you need assistance being a parent.