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The trifecta of business success! An expert in the field explains how to master three basic but commonly difficult situations requiring proper business etiquette"The Essentials of Business Etiquette" offers 101 crucial etiquette tips for improving behavior when greeting, eating, and managing social media with customers, partners, coworkers, supervisors, and in other business relationships. Pachter covers such topics as distributing business cards, using the right profile photos on social media, email and smartphone etiquette, Skype interviewing, and using Twitter appropriately.Barbara Pachter, president of Pachter & Associates, is an internationally renowned business etiquette and communications speaker, coach, and author. She has delivered more than 2,100 seminars throughout the world including the first-ever seminar for businesswomen in Kuwait.