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Real-life flight attendant Heather Poole has written a charming and funny insider?s account of life and work in the not-always-friendly skies. Cruising Attitude is a Coffee, Tea, or Me? for the 21st century, as the author parlays her fifteen years of flight experience into a delightful account of crazy airline passengers and crew drama, of overcrowded crashpads in ?Crew Gardens? Queens and finding love at 35,000 feet. The popular author of Galley Gossip, a weekly column for AOL?s award-winning travel website Gadling.com, Poole not only shares great stories, but also explains the ins and outs of flying, as seen from the flight attendant?s jump seat.