Skytrax Names , the World's Best , Airlines for 2022.br CNN reports that it's been br another rough year for br the aviation industry.br Much of the busy summer season was br plagued by delays and cancellations.br Much of the busy summer season was br plagued by delays and cancellations.br A new study in the United States br found that airplane passenger satisfaction br was down across the board. .br A new study in the United States br found that airplane passenger satisfaction br was down across the board. .br On September 23, industry leaders gathered at the Langham Hotel for the Skytrax World Airline Awards 2022.br This is the first time br the event has been br held in person since 2019.br The U.K.-based Skytrax conducted over 14 million br customer surveys between September 2021 to br August 2022 to determine the world's favorite airline.br Topping the list for the seventh br time since the award was introduced br in 1999 is Qatar Airways.br The airline walked away with eight other awards, including Best Business Class, Best Business Class Seat and Best Business Class Lounge Dining.br According to Akbar Al Baker, Qatar Airway's group br chief executive, the secret to the airline's success is , "consistent service, consistent product, consistent attention to passengers and absolute dedication from br everyone that works in the airline.".br According to Akbar Al Baker, Qatar Airway's group br chief executive, the secret to the airline's success is , "consistent service, consistent product, consistent attention to passengers and absolute dedication from br everyone that works in the airline.".br The world's second favorite airline, , Singapore Airlines, , also scooped up nine total awards, br including Best Cabin Staff, Best First Class, br Best First Class Seat and Best First Class Catering.br The world's second favorite airline, , Singapore Airlines, , also scooped up nine total awards, br including Best Cabin Staff, Best First Class, br Best First Class Seat and Best First Class Catering.br In third place was the UAE's Emirates, which was also awarded Best Inflight Entertainment, br Best Economy Class, Best Economy Class Catering br and Best Premium Economy Class Seat.