Mack & Moxy and Trooper Noel meet Sheriff Hiya, an amiable eagle who's always of service to the residents of HelpeeLand. As the Sheriff's assistance is requested by a neighbor in need, the Heroes continue on their journey. But when Shelfish Sheldon plays a sneaky trick so he can keep the Great Helpee for himself, the Heroes fall to the bottom of a very deep pit and can’t get out. Then they remember Sheriff Hiya's advice about dialing 9-1-1 if there's an emergency.