What is Air New Zealand's flight cancellation policy?br Air New Zealand Flight Cancellation Policybr Air New Zealand's international long-haul cancellation policy allows you to cancel your flight and receive a refund (partialfull) if: Air New Zealand: canceled your flight for reasons beyond its control and was unable to book. you are on another flight. Your flight was delayed and you had to miss your connecting Air New Zealand flight. your flight was delayed and caused your flight to be cancelled.br I didn't couldn't get on the plane even though you had a valid ticket. Landing at the destination or at the stop indicated on the ticket failed. I made a major change to your flight time and I could not book a suitable flight for you. You could not be offered a seat in the cabin where you purchased it. You: Buy a refundable (Flex) ticket and cancel it before departure. Buy a ticket (of any type) tofrom the US at least 7 days before departure and cancel within 24 hours of purchase. Qualify for compassionate reasons such as illness, inability to use your flight credit or financial hardship and the airline will approve. br Your flight departs from: EUUK and is subject to the rules of EU Regulation 2612004: Your flight is canceled within 14 days of departure and the alternative flight offered to you is not suitable. You are forbidden to embark involuntarily. Your flight is delayed by at least 3 hours and the alternative flight offered to you no longer meets your destination. from Argentina on Air New Zealand's canceled Buenos Aires route.