FACTS: People in the Bronx Who Struggle With Englishbr 1. Many Bronx residents can’t read English wellbr br Large parts of the Bronx speak:br br Spanishbr br Banglabr br West African Frenchbr br Arabicbr br Garifunabr br Haitian Creolebr br A lot of people can’t understand bills, letters, or signs, even basic ones.br br 2. Most official documents are ONLY in Englishbr br Things like:br br medical formsbr br school noticesbr br lease agreementsbr br court lettersbr br insurance papersbr br They arrive in English, and people panic because they don’t know what they say.br br 3. This leads to REAL problemsbr br Missed appointmentsbr br Lost benefitsbr br Late rentbr br Mistakes on formsbr br Fear of talking to officialsbr br Getting taken advantage ofbr br This happens every day in the Bronx.br br FACTS: How Their PHONES Can Fix These Problemsbr 1. Phone cameras can translate ANY documentbr br They can point their camera at:br br mailbr br prescriptionsbr br billsbr br signsbr br apartment paperworkbr br and the phone will instantly show the meaning in their own language.br br 2. Voice translation lets them talk to anyonebr br They can:br br speak in their languagebr br the phone speaks English backbr br the other person responds in Englishbr br the phone translates to their languagebr br This removes fear during:br br doctor visitsbr br school meetingsbr br landlord conversationsbr br job interviewsbr br 3. Phones help with everyday tasksbr br A phone can:br br read text out loudbr br type what they saybr br fill formsbr br translate websitesbr br explain instructionsbr br This means they don’t need someone else to “do it for them.”br br 4. No ESL class requiredbr br Phones give instant, practical understanding, even for people who:br br never went to schoolbr br don’t read wellbr br don’t have time for ESLbr br are embarrassed to learn in a classbr br It gives them independence right now, not months later.