| Read Ackerman Security Systems QUICK PROCESS!!!! Our experience with switching to Ackerman Security Systems was seamless! Jason Wright, security consultant, was professional and knowledgeable, walking us through each part of the (quick) process. The tech, Chris Anderson, followed with the same efficiency. Also, there is a significant savings in monitoring. Thanks Ackerman Security! EFFICIENT MANNER!!! To Whom It May Concern: I wanted to express my appreciation to Ackerman Security for the professional services of Sandy Wilson. Ms. Wilson arrived at my residence promptly, as scheduled, and performed her technical conversion of my alarm system in an expeditious and efficient manner. I am an ex-employee of one of Ackerman's competitors and had always respected Ackerman Security's reputation of professioanlism. I now understand even more why they are the No 1 company in the greater Atlanta area. Congratulations on having employees such as Ms. Wilson, who exude the winning attitude of Customer Care. George Clark STRAIGHTENED OUT THE PROBLEM!!! This evening when I tried to reset my alarm password I unknowingly set it for the panic code. I immediately got a call from Karen Collins checking on me. I explained that I was trying to reset the code and she talked me through the process, not realizing I was changing it to the panic code. I then set my alarm and left home, again unknowingly setting off the panic code. Ms. Collins with Ackerman Security immediately called me again and talked with me until we figured out the problem. She asked me to call her when I returned home and she then helped me straighten it out, even having a technician call me to be sure it was okay. Ms. Collins went above and beyond and did it with kindness and patience and I want to commend and thank her. Employees such as Ms. Collins are why I use Ackerman Security for my alarm company needs! Maryette Mixon Ackerman Security....SHINING EXAMPLE!!!! For what it is worth, you have been a shining example of ...