- create video tutorials for Busy Professionals who want to keep on learning.This is the first episode of a mini-course about mind maps and what they can do for you. Because yes, creative thoughts deserve to be captured as they enter our minds! But if they make a habit of being indisciplined and roaming free, we will not be able to lay the foundations for concrete action. Find more tutorials by visiting our site this free and full episode, I talk about Kevin, a support engineer, who needs to explain complex technical issues to his network of resellers. br br Kevin finds that talking over the phone – whilst at the same time referring to visually detailed information such as diagrams - is the most pleasant and efficient way to communicate with his customers.