Forget about blame. Forget about fault. Often, what matters a whole lot more is -FEELINGS. And, in this video episode - Cleaning Business Alert: It's NOT about Fault, It's about FEELINGS! you'll learn about several practical situations that frequently come up in residential and commercial cleaning companies - leaving the building owner or property manager FEELING 'funny', unsure, uneasy. And, those feelings can mean trouble for you if you don't take the right steps to react to it and resolve it.