NO TIME WASTED!!!! JOE PIANTEDOSI, PIANTEDOSI BAKING COMPANY (BOSTON) - Part I Reliability is so important with our communications services since we're a wholesale company. We ship all over the country and I travel extensively. So it's essential that communication flows easily. With Cbeyond I know that our communications system is up and running which means our employees can be up and running which means they can spend more time with our customers instead of worrying about a communications system failure. There is no time wasted which is so important to our business.br br GETTING BETTER SERVICE!! Since we are working with Cbeyond for the last two years, there has also been a benefit on the financial side for us. We are getting better service than we were getting with our previous carrier and saving money while getting good care for our patients and being able to deliver that effectively.