This is one of the promos for a series we did with Paton Professional, a publishing company in Chico California that specializes in quality management.br br Or if you don't, don't worry. It's all Greek to most. And that's our point. RocketSpots.tv ( ) can create vivid, impactful educational videos specific to your needs.br br You can trek over to their site ( ) to check out her stuff and purchase if you'd like.br br Some of the terms which might help you find this video again in your searching: br br ISO 9001, Denise Robitaille, RocketSpots.