br br RSA SecurID Self-Service Token Support with Hitachi ID Password Manager br br Content: br • A user has forgotten the PIN for his RSA SecurID token. br • Using self-service, he can choose a new PIN. br br Key concepts: br • Token PIN reset is more commonly accessed via telephone, since tokens are often used to establish a VPN connection. br • Other self-service options include issuing emergency access codes and disabling the token (e.g., if it was lost).