Veteran BusinessWeek Corespondent Karen E. Klein interviews Los Angeles Professional Organizer John Trosko on organizing small offices, entrepreneurs and even mobilizing the troops for a "day of productivity and clutter clearing. In this information-packed 13-minute segment which appeared on the SmartAnswers series podcast in 2007, you'll hear us uncover some secrets to a successfully organized office: br * How much mail does the average American receive in, say a lifetime? br * Why do most business owners fail their employees? br * What key items are you missing in your office that could create stellar productivity? * What similar qualities do disorganized businesses have? How can you can avoid them? br * What is my secret question I ask during business needs assessments with new clients? br br For more tips on organizing your office, garage, closet, kitchen, paper and life, visit or follow John on Twitter .